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Tech Support

DMAX IT Solution can help...

IT Support Services

  • Desktop & Laptop support
  • Server troubleshooting
  • Network issue resolution
  • Printer & device support

Installation & Configuration

  • Hardware setup (servers, devices, network)
  • Software installation (OS, M365, antivirus)
  • Firewall & security setup
  • Video conferencing setup

AMC (Annual Maintenance Contract)

  • Regular system health checks
  • Preventive maintenance
  • Priority support
  • Reduced downtime

Remote & On-Site Support

  • Quick remote troubleshooting
  • On-site visits when needed
  • Fast response time

Network & Infrastructure Support

  • Network monitoring
  • Switch/router maintenance
  • Cabling support
  • Connectivity troubleshooting

Security Support & Monitoring

  • Firewall monitoring
  • Antivirus updates
  • Threat detection support
  • Security patching

Cloud & Microsoft Support

  • Microsoft 365 management
  • Azure support
  • Email & user management
  • Backup & cloud troubleshooting

System Upgrades & Optimization

  • Hardware upgrades (RAM, SSD)
  • Software updates
  • Performance tuning

Support Plans

Flexible support packages designed for businesses of every size.

Basic

  • Remote Support
  • Limited Service Calls
Most Popular

Standard

  • Remote & On-Site Support
  • Priority Response

Premium

  • 24/7 Technical Support
  • Full System Monitoring
  • Security Protection Included